If a payment attempt fails because of insufficient funds, an expired card, or another payment issue, the payment may be retried within the period allowed by the brand’s terms.
For Corivitus subscriptions, retry attempts may occur within up to 30 calendar days from the original failed transaction.
If you believe a charge is incorrect, contact support through the Corivitus support form with your order number, the email used at checkout, the charge date, and the last four digits of the card if available.